Please reach us at Hello@ShipformyTrip.com if you cannot find an answer to your question.
At Ship for My Trip, we specialize in a wide range of events, including weddings, corporate events, birthday parties, baby showers, and more!
We only provide the shipping address after creating your online profile to ensure the security of our client's belongings. We use a secure, restricted access, climate-controlled facility with 24/7 surveillance.
Our pricing varies depending on the size and complexity of the event. Please visit our services page for a full list of tiers and pricing.
Typical plans extend as far as 6 months in our secure and climate-controlled storage facility, but longer arrangements can be made on a case-by-case basis depending on your needs.
The Client Portal can be used to add multiple users, track shipping, check photos of items received, schedule delivery, schedule return pick-up, or any rescheduling.
You will be notified immediately when your packages are delivered and transported to our secure facility. Your package inventory and photos will be made available through your Client Portal.
Scheduling is quick and easy through the Client Portal and we offer 24/7 delivery within Las Vegas to best suit your event's needs.
Yes, the shipping address provided is completely confidential. It is only provided after you sign the contract and complete payment. This address is not open to the public and is used exclusively for your event packages.
Yes! You can add an unlimited number of people to your account. You must provide approval for each addition and each person will need to sign a contract to use the service. Once complete, they will receive the same confidential shipping address and gain full access to the client portal.
Yes, additional users you approve can ship packages. However, each new user must create a profile and sign a contract before receiving the confidential shipping address. Once this process is completed, they will have full access to the client portal, allowing them to ship packages and view stored inventory. Be aware that you are responsible for any additional costs associated with the packages they send, including storage and delivery fees.
Packages are first delivered to a secure, monitored drop-off location. From there, they are transported to our climate-controlled, secure facility for storage and inventory management.
No, pickup is NOT available. All packages are delivered directly to your event venue or place of your choosing. This helps maintain security and streamline the process.
Once we receive your packages, you will be notified via email and your client portal. You can then log in to view photos and a detailed inventory list of all received items.
First, create an account, review and sign the service contract, and complete your payment. Once done, you’ll receive your confidential shipping address and special instructions to begin sending your packages.
You’ll be notified immediately when your package is delivered and transported to our secure facility. You can then view your package’s inventory and photos through your client portal.
Yes, you can schedule deliveries anytime through your client portal. We offer 24/7 delivery services to meet your event’s timeline. Please be aware that we only offer delivery options
Yes, we offer post-event package return services. After your event, we can ship remaining items back based on your instructions.
After being delivered, your packages are transported to our secure storage facility, which is equipped with 24/7 surveillance, restricted access, and climate control. We handle all packages with white-glove care and ensure they remain secure until delivery.
Yes, you can view all stored packages, along with photos and a detailed inventory, through your personalized client portal at any time.
Yes, you can update your delivery schedule through the client portal. Please notify us at least 48 hours in advance for any changes.
We can arrange extended storage for an additional fee. Contact us before the six-month period ends to discuss options.
Yes, you can have packages sent from multiple vendors to our secure facility. Each will be tracked and listed in your client portal for easy access.
We take every precaution to ensure package safety. If damage occurs, you will be notified immediately, and photos will be provided. We are licensed, bonded & full insured and will
You can reach our support team through your client portal, via email, or by phone during business hours. We’re happy to help with any questions or concerns.
Cancellations and refunds are allowed within 7 days of booking. After that, storage and delivery services are non-refundable.
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